Standard Chartered Global Business Services Private Limited has a job vacancy for Associate/Senior Associate -(NonTechnical) for candidate with Finance, Sales, Banking and Computer skills with 0-4 years experience at Bengaluru. The company prefers the required skills and expects mandatory knowledge.
Required Skills: Finance, Sales, Banking and Computer skills
This is an Apply Job
Position Offered : Associate/Senior Associate -(NonTechnical)
Company Name: Standard Chartered Global Business Services Private Limited
Company Name: Standard Chartered Global Business Services Private Limited
Location: Bengaluru
Qualification: Any Specialization and Basic Banking Skills
Experience: 0-4 years
CTC: Best In Company
Job Description:
Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary
Sign up customers for I-Banking
Route calls through IVR where applicable
Maintain contact records to reflect current information
Requests and complaints turn around
Promote cross selling of all banking products
Maintain accuracy of information given to customers
Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter.
Ensure all sales pitches are made without no mis-selling
Use S2S palette to identify eligibility and register dispositions for analysis
Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary
Sign up customers for I-Banking
Route calls through IVR where applicable
Maintain contact records to reflect current information
Requests and complaints turn around
Promote cross selling of all banking products
Maintain accuracy of information given to customers
Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter.
Ensure all sales pitches are made without no mis-selling
Use S2S palette to identify eligibility and register dispositions for analysis
How to Apply:
Send your resume mentioning the job title to candidate@leoloka.com (Technically Eligible candidates will be referred by us to available reference at the respective company)
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About the Company: Standard Chartered GBS, a wholly owned subsidiary of Standard Chartered Bank, UK, is an integral part of the Bank's strategy to consolidate and rationalise operations into Shared Services Centres. This is an ambitious project that the Bank undertook and today Standard Chartered GBS services all 56 countries of the Standard Chartered Group processing over 80 million transactions a year.
The facility in Chennai is one of two hubs that the Bank has set up, the other being in Kuala Lumpur. Standard Chartered GBS has today emerged as one of the top captive banking back offices in India for international companies.
The operations in Scope are very diverse and range from banking operations to supporting global HR processes and finance and accounting services, software development and maintenance, support for global treasury operations and providing IT helpdesk support. Scope International has adopted IDEAL as the Quality methodology in the organization to create a highly effective metrics driven performance culture.
The facility in Chennai is one of two hubs that the Bank has set up, the other being in Kuala Lumpur. Standard Chartered GBS has today emerged as one of the top captive banking back offices in India for international companies.
The operations in Scope are very diverse and range from banking operations to supporting global HR processes and finance and accounting services, software development and maintenance, support for global treasury operations and providing IT helpdesk support. Scope International has adopted IDEAL as the Quality methodology in the organization to create a highly effective metrics driven performance culture.
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Source: Naukri website
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